Refund policy
Return & Refund Policy
Each Bigfoot Coast to Coast item is made to order specifically for you. Because our products are produced individually after an order is placed, we generally do not accept returns or exchanges for:
- Ordering the wrong size
- Selecting the wrong color
- Change of mind
- Personal preference
Please review product descriptions, color options, and size charts carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery at support@bigfootcoasttocoast.com.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once the issue is verified, we will work with our production partner to provide an appropriate resolution, which may include a replacement or refund.
Size and Color Issues
We cannot provide free replacements or refunds when the correct item was produced and delivered but the customer selected the wrong size or color. Please review the size guide before ordering.
Order Cancellations
Because orders may enter production shortly after being placed, cancellation requests are not guaranteed. Contact us as soon as possible if you need to request a cancellation.
Refund Timing
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Questions
For questions about an order or this policy, contact:
Bigfoot Coast to Coast
Email: support@bigfootcoasttocoast.com